Keep Call Centers in America Act of 2025
Summary, written by a model from the CRS summary
Requires customer service agents to disclose their location, and requires disclosure when AI is used, with the option to transfer to a U.S.-based human agent. Businesses that move call centers overseas lose eligibility for federal grants and loans.
Model-rated AI relevance 50%: It includes an AI disclosure mandate, but its main focus is labor offshoring. (claude-opus-5-5, Oct 22, 2026)
Sponsored by
Ruben GallegoDemocratAZData as of: bills Oct 22, 2026 · votes Oct 21, 2026 · statements Oct 19, 2026. What changed
Progress
Introduced
Jul 29, 2025
Reported by committee
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Passed House
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Passed Senate
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Became law
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Latest action · July 29, 2025
Read twice and referred to the Committee on Commerce, Science, and Transportation.
What members said
Releases that cite this bill first, then releases on the same topics.
Applauds FCC rulemaking that would give consumers a right to transfer from AI/machine-based customer service systems to a human representative and address call center offshoring.
Source ↗Clarke reintroduced legislation requiring disclosure when generative AI is used in political advertising to protect election transparency.
Source ↗Ocasio-Cortez and colleagues urge the FAA to pause its AI air traffic management tool until safety testing, oversight, and accountability questions are answered.
Source ↗McClain Delaney and colleagues urged the FAA to pause its AI air traffic tool until safety testing and oversight questions are answered.
Source ↗Murray and Wyden criticized the Trump administration's AI-driven Medicare prior authorization pilot for denying seniors care and called for it to end.
Source ↗Schiff calls for enforceable federal guardrails and bipartisan oversight of frontier AI, rejecting voluntary industry commitments.
Source ↗Beyer and colleagues urge the FAA to pause its AI-enabled SMART air traffic management tool until safety testing, implementation, and oversight questions are answered.
Source ↗Van Hollen joins colleagues demanding the FAA pause its AI air traffic tool and provide transparency on safety testing, training, and oversight before deployment.
Source ↗Bill data read 2026-10-22T14:48:01.167Z